2013-08-17

Danish concert-goers love Zerved

Denmarks largest concert hall just launched Zerved to enable its customers to skip the interval queue.

Guests at Koncerthuset can now simply order and pay for drinks with Zerved on their smartphones before the performance and everything is ready to enjoy when the first half is over.

With over 1,800 seats, Denmark Radio's Concert Hall is the largest and arguably the most beautiful concert hall in Scandinavia.

This week Koncerthuset started taking orders on the Zerved platform - and it has been a great success.

Adoption of the technology has far exceeded expectations and the venue has seen a large number of pre-orders from concert-goers before the show begins. Staff can easily get an overview of orders on the merchant service module and start preparing in good time.

When the first half is finished, guests are directed to the appropriate Zerved-bar where all their drinks are placed on tables and marked with their unique order number.

Guests enjoy a more streamlined and efficient half time experience - but the staff are also enjoying Zerved. It turns out that people tend to be more generous with their tips through the app than at traditional bars!

The Zerved team want to thank Koncerthuset for joining our other forward thinking theatres and offering our new, state-of the-art smartphone ordering system.